Frequently Asked Questions

  • IRC Bouncer Solutions
  • I've been banned from IRC. Now what?

    Any time you’re banned from an IRC Network, we like to know why.  If you’ve got a k-line message, please Open a Ticket and provide us with as much detail as possible.  Our Staff will contact the Network Administrators of the IRC Network to see what the reason for the ban is.  Please note: Clients who are banned for abusive behaviour will be handled as outlined in our Terms of Service.

  • How many connections can I have?

    Connections to the BNC (from your IRC client(s) are unlimited.  You can log in as many times as you want.  Connections from the BNC (to IRC Networks) are limited based on the account you sign up for.  For more information on our accounts check out our BNC Solutions page.

  • How do I set up my BNC?

    General configuration of your BNC is established by the System Administrators.  Once your account is established, you’ll be able to access your BNC Web-Based Administration at the URL listed in your Welcome E-mail.  You’ll need your username and password, so make sure to keep that e-mail handy.  Once logged in, you’ll be able to set up and configure your bind host (vhost), real name, nickname, server list, and modules.  Each module has a help-link avaialble if you have questions about them.  Additional assistance is available by Opening a Ticket via the Client Area.

  • Does my account include a shell login?

    BNC Solutions do not include Shell Access.  They do, however, include a web-based control panel along with the traditional IRC settings/configuration methods.

  • Do you support IPv6?

    We support IPv6 Connectivity on these accounts.

  • Do you have I-Lines on IRCnet?

    While we are in the process of establishing I-Lines with IRCnet, we actively review the policies they’ve set forth.  As per their policy, we are permitted up to 10 connections from our IPv6 IP Addresses and up to 20 connections from our IPv4 IP Addresses.  We base this information off of the MOTD of the only server we encourage our users to connect through, irc.atw-inter.net.

  • IRC Shell Solutions
  • Do you support IPv6?

    We support IPv6 Connectivity on these accounts.

  • Do you have I-Lines on IRCnet?

    While we are in the process of establishing I-Lines with IRCnet, we actively review the policies they’ve set forth.  As per their policy, we are permitted up to 10 connections from our IPv6 IP Addresses and up to 20 connections from our IPv4 IP Addresses.  We base this information off of the MOTD of the only server we encourage our users to connect through, irc.atw-inter.net.

  • IRC Server Shell Solutions
  • I've been banned from IRC. Now what?

    Any time you’re banned from an IRC Network, we like to know why.  If you’ve got a k-line message, please Open a Ticket and provide us with as much detail as possible.  Our Staff will contact the Network Administrators of the IRC Network to see what the reason for the ban is.  Please note: Clients who are banned for abusive behaviour will be handled as outlined in our Terms of Service.

  • Do you support IPv6?

    We support IPv6 Connectivity on these accounts.

  • Domains
  • What is an EPP code?

    An EPP code is the Domain Authorization Code (also referred to as an Auth Code or Domain’s secret) provides an extra level of security for the domain name registration. The authorization code is unique for each domain name and is assigned by the registrar at the time the domain name is registered. It is needed when you would like to transfer domain from one registrar to another.

    EPP authentication code will be required for .com, .net, .org, .biz, .info, .mobi, .asia, .ca, .cc, .co, .cn, .de, .in, .me, .tv, .us and .ws domain transfers.

  • If I bought a name through one company, am I allowed to switch to a different company?

    Yes. All ICANN-accredited registrars, require that registered name holders must be able to transfer their domain name registrations between registrars. You must wait 60 days after the initial registration or any previous transfers to initiate a transfer.

  • How do I transfer my domain name to Virtual Hosting Company?

    Transferring your domain to Virtual Hosting Company is easy.  You can do so through either of the two methods below:

    1. Visit our Domain Transfer Order Page at https://www.virt-host.com/billing/cart.php?a=add&domain=transfer.  Make sure to have your EPP code (if applicable), and that your “Domain Lock’ is disabled.  This will initiate a process that will require you to authorize the transfer (an e-mail sent to you on behalf of your current company, asking for permission to begin the process).  After you’ve approved the transfer, it may take up to seven days to complete the process.
    2. Sign up for any of our Website Hosting Solutions, elect to ‘Trasnfer my Domain’, and follow the steps above.  Again, be sure to have your EPP code (if applicable) and the ‘Domain Lock’ disabled.
  • Uncategorized FAQ
  • What type of BNC Software do you use?

    We utilize the ZNC (website) IRC Bouncer software.