Commercial IT Support Solutions
Our Commercial IT Support Solutions give businesses the support they need in either a managed or case-by-case basis. We perform all of the same services as our Residential IT Support Solutions; however, we expand by offering managed solutions for your end-users. Hardware Diagnostics, Full System Reinstallation, In-House IT Support for your Network, Servers, and End-User Computers, Network Management, and Remote Support, are just a touch on the Commercial IT Support Solutions we offer.
Hardware Diagnostics
Our trained technician will diagnose your computer problems and provide a recommendation for repairs, replacements, or upgrades.
- Hardware Diagnostics
- Software Diagnostics
- System Report
- Recommendations for Repair
Note: If you decide to go with our recommendations, this fee will be reduced and merged with the invoice for the overall repair fees.
Operating System Reinstall
We'll install a fresh copy of your Operating System (including all available updates), and install your device drivers. Once the installation is complete, we'll install AntiVirus and AntiMalware software to help secure your computer.
- Installation of the Operating System *
- Installation of all current updates **
- Installation of basic AntiVirus Software
- Installation of basic AntiMalware Software
* = Licensing is not included; A valid Certificate of Authenticity, CD Key, or License may be required.
** = Updates where applicable
Processing Time: 72 hours
On-Site IT Support
Have a technician come on-site to provide support to your users.
- Technician On-Site on a Weekly or Monthly Basis
- Support of Microsoft Windows
- Support of Apple MacOS
- Support of Linux Operating Systems
- Support of User Applications
Remote IT Support
Have a technician remotely support your users.
- Remote Support on a Weekly or Monthly Basis
- Support of Microsoft Windows
- Support of Apple MacOS
- Support of Linux Operating Systems
- Support of User Applications