Changing of Reverse-DNS entries require you to submit a ticket to the Helpdesk. Please submit the following with that ticket:
- IP Address requested to update
- Hostname requested for that IP Address
Please note: Changes to Reverse-DNS may take up to 24-hours. Additionally, the hostname requested must resolve to the IP Address being requested for the configuration. Prior to updating any Reverse-DNS records, our staff will verify the address resolves.